TrapProof Training

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Watching Compliance Across Your Program

For city FOG program staff. About 10 minutes. Needs: a municipal account. Last checked against TrapProof: 2026-11-09.

What You Will Learn

By the end you will be able to:

Before You Start

How It Fits Together

You never enter pumping data. Haulers sign manifests at the trap and the record appears here on its own. A restaurant is Compliant while its last pump-out plus its interval has not passed, Due soon in the last two weeks, and Overdue after. A restaurant with no containers is treated as overdue. Only the waste streams your city regulates count (grease traps by default).

Step by Step

1. Read the Dashboard

  1. Open Dashboard. The tiles show Total, Compliant, Due Soon, Overdue and Open Notices.
  2. Press a tile to filter the list below it to that group.
  3. Each row shows status, days until due or overdue, last pumped, next due, the hauler, the container count and open notices.
The dashboard with its tiles and restaurant list

2. Find a Restaurant

  1. Open Establishments. Search by name or address, or use the filters Overdue, Due Soon, Compliant and No Hauler.
  2. Press a restaurant's name to open its record: containers, pumping history with manifests, notices and inspections, and messages.
The establishments grid

3. Add and Edit Restaurants (Administrators)

  1. On Establishments, press Add Restaurant, fill in name and address (and contact details if you have them), and save. The new record opens with the container form ready.
  2. On a record, use Edit Details to change the restaurant and Add Container for another trap, used cooking oil container or septic tank.
  3. A restaurant's name and address must be unique in your city. There is no delete, because a restaurant with a history must not vanish. Old signed manifests keep the name they were signed with.

4. Reach a Restaurant

On a record, the messages card lets you write a subject and body and press Send Message. It goes to the restaurant's users, or to its contact email if it has none. Notices go the same way. The record shows whether it was delivered.

Tip: If a restaurant has no account yet, press Invite Contact to Sign In on its record to invite its recorded contact email as the restaurant's administrator.

Practice

  1. Open the dashboard and press Overdue.
  2. Press the first restaurant to open its record.
  3. Find its hauler and its next due date.

You did it right if you can say who last pumped it and when its pumping fell due.

Quick Reference

To do thisGo toRemember
See who is overdueDashboard tileOnly regulated streams count
Open a recordEstablishments, press the nameRead-only for non-administrators
Add a restaurantAdd RestaurantName plus address must be unique

When Something Goes Wrong

What you seeWhyWhat to do
A restaurant is missingIt is in another cityAsk the platform operator
A restaurant shows Overdue with no historyNever pumpedAssign it a hauler
No Add Restaurant buttonYou are not an administratorAsk your administrator

What Next

Inspecting and Issuing Notices