TrapProof Training

TrapProof Training Guides

Step-by-step guides for everyone who uses TrapProof, written from real walk-throughs with screenshots. Each says who it is for and how long it takes. Want to practise first? Open the demo and choose a role: nothing you do there is real, and it resets every night.

Haulers

For hauling company administrators and dispatchers.

Setting Up Your Fleet, Your Team and Your Cities

Add trucks and drivers, invite people, ask a city to approve you, and choose how new customers reach you.

For hauler administrators. About 15 minutes. Needs: a hauler account with administrator rights.

Scheduling Pump-Outs

Read the day, week and month, book visits with arrival windows, and answer restaurants' requests.

For hauler dispatchers and administrators. About 15 minutes. Needs: a hauler account and at least one approved city.

Invoicing Your Restaurants

Set your prices, turn pump-outs into invoices, send them, mark them paid and export for QuickBooks.

For hauler administrators. About 15 minutes. Needs: a hauler administrator account and completed pump-outs.

Exporting Your Pumping Records

Download your signed pump-outs as a spreadsheet and check one with its public link.

For haulers. About 5 minutes. Needs: a hauler account.

Drivers

For drivers working from the phone.

Completing a Manifest on Your Phone

Find today's stops, record gallons, take before and after photos, get the signature and complete the manifest.

For drivers. About 10 minutes. Needs: a hauler account and a visit booked for today.

Restaurants

For restaurant owners and managers.

Your Compliance Record, Notices and Trap Access Hours

Read your status, show an inspector your history, answer a notice, set when the trap can be reached and read invoices.

For restaurant owners and managers. About 10 minutes. Needs: a restaurant account.

Requesting a Pump-Out and Choosing a Hauler

Ask for a pump-out outside the schedule, and pick a different hauler from your city's approved list.

For restaurant owners and managers. About 10 minutes. Needs: a restaurant account.

Cities

For municipal FOG program staff and inspectors.

Watching Compliance Across Your Program

Read the dashboard, find any restaurant, add and edit restaurants and containers, and reach a restaurant.

For city FOG program staff. About 10 minutes. Needs: a municipal account.

Inspecting Restaurants and Issuing Notices of Violation

Record an inspection, issue a notice with a cure date and fine, and close it.

For city inspectors. About 15 minutes. Needs: a municipal account.

Approving Haulers and Assigning Containers

Approve haulers, assign containers in bulk, and decide whether restaurants may choose their own hauler.

For city administrators. About 15 minutes. Needs: a municipal administrator account.

Exporting, Importing and Connecting Other Systems

Export records, choose your waste streams, import your restaurant list, make an API key and invite colleagues.

For city administrators. About 15 minutes. Needs: a municipal administrator account.

Platform Operators

For TrapProof platform administrators.

Setting Up Haulers, Cities and Restaurants as the Platform Operator

Approve account requests, create organizations, and invite and support people.

For TrapProof platform administrators. About 15 minutes. Needs: a platform administrator account.